Policies & safety
Accessibility
We want everyone to be able to shop GoLivUP comfortably. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.
What we do
- Descriptive alt text on product and lifestyle images
- Keyboard-accessible menus and a "Skip to content" link
- Readable text sizes and color contrast
- Clear headings and labels on forms
Need help?
If anything on our site is hard to use, or you'd like help placing an order, email livupllc@golivup.com. Tell us the page and the problem and we'll respond within 2 business days.
Accessibility is ongoing work, and we review our site regularly.
90-Day Money-Back Guarantee
Not right for you? Return it within 90 days. We cover return shipping.
1-Year Warranty
Every GoLivUP product is covered against defects for a full year.
Need Help?
Email livupllc@golivup.com and we will help you choose.